Common Questions Answered
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At Topssy, we're here to support our clients with any inquiries. Below are some frequently asked questions to help you understand our services and how we can assist your business.
What does an AI automation agency do?
An AI automation agency helps businesses optimize their operations by integrating an artificial intelligence system into a business to automate repetitive task or take off some of the workload of the business's teams.
How does automation with AI benefit my business?
AI automation saves time, increases accuracy, and helps staff avoid repetitive work, leading to cost reduction and improved customer experience. For example, our conversational agent handles calls or messages 24/7, and our automated outreach can engage leads at a large scale.
Which types of services do you offer?
Conversation Agents: AI chatbots for your website and social media to capture leads, answer FAQs, and schedule appointments.
AI Voice Agents: Handle inbound/outbound calls, confirm bookings, and follow up with leads using natural, human-like voices.
Lead Generation & Outreach Systems: Automate prospect research, qualification, and personalized outreach via email or social media.
Automation Workflows: Streamline internal tasks such as data entry, CRM updates, reminders, onboarding, and other repetitive processes, saving you 40+ hours per week.
How do you decide what to automate first?
We get on a call and analyze your business to find the best way we can optimize your business. Automation is prioritized where it will save the most time and directly supports your business goals (ex. increase leads or reduce our cost) .
What does it cost to work with an AI automation agency?
The cost depends on the project's extent, the level of customization, and the technologies used. We offer a project installation fee, and then a monthly retainer for our expenses from our end.
Do I need technical knowledge to work with you?
No, Topssy handles all technical details and gives solutions that are easy to use and to integrate into your business. Topssy works with your existing workflows, making sure you have a smooth onboarding and usage, while always being available for questions and support.
How is ROI measured after implementing AI automation?
Return on investment is measured by different criteria depending on the AI agent chosen. But the main five measurements are time saved on manual tasks, increased conversion or lead generation, reduced errors, reduced service duration, or cost saved from reduced labor or other expenses.
Can you integrate AI automation with my current software?
Yes, At Topssy we specialize in integrating new AI with existing systems not to disturb the business's flow and current operation